✨ Damage Protection Add-On – Terms & Conditions
Hire Society Co. offers an optional Damage Protection add-on to help cover minor accidental damage during your rental period.
By purchasing this add-on, you agree to the following terms.
What Is Covered
Damage Protection covers minor accidental damage that occurs during normal wear, including:
• Minor stains that can be professionally cleaned
• Small tears, loose stitching, or minor seam damage
• Minor fabric pulls or scuffs
• Additional cleaning beyond standard wear
These costs will be assessed and handled by Hire Society Co.
What Is NOT Covered
Damage Protection does not cover:
• Major or irreparable damage
• Rips, burns, or holes that render the item unwearable
• Loss, theft, or failure to return the item
• Damage caused by misuse, negligence, or unauthorised alterations
• Damage from fake tan, body makeup, excessive perfume, or substances
• Wear outside the agreed rental period
• Water damage, bleach, dye transfer, or heat damage
• Any damage where the item must be fully replaced
If damage exceeds what is covered, the renter remains responsible for the full or partial replacement cost.
Relationship to Security Hold
• Damage Protection does not replace the security authorisation
• A security hold may still be required at checkout
• If damage exceeds the coverage of this add-on, the security hold may be partially or fully charged
Assessment of Damage
• All damage assessments are made by Hire Society Co.
• Repair, cleaning, or replacement decisions are final
• Customers will be contacted if damage exceeds coverage
Refunds
• Damage Protection is non-refundable once a rental has commenced
• Unused coverage does not result in a refund
Important Notes
• Damage Protection is optional, but strongly recommended
• Choosing not to add Damage Protection means the renter accepts full financial responsibility for any damage beyond normal wear
Contact
For questions regarding Damage Protection, please contact:
📧 hiresociety.co25@gmail.com